Privacy Policy

Data controller

Cozii Homes, Denmark, is the data controller for personal data processed on this website. You can contact us through the contact form.

What we collect

• Accounts: email, name, optional phone number and role preferences.
• Listings: home details, photos, house rules, and the street address and postcode (the address is never shown publicly).
• Booking requests: move-in date, duration, number of occupants, optional employer and your introduction.
• Home alerts: your saved search criteria.
• Contact requests: name, email, topic and message.
• Chat messages sent to the assistant.
• Calculator inputs: stored anonymously, without any link to you.
• Essential storage: your login session and language choice in your browser.

Purposes and legal bases

• Providing the platform — accounts, listings, booking requests, alerts and support — GDPR art. 6(1)(b) (contract).
• Security, preventing misuse and improving the service — GDPR art. 6(1)(f) (legitimate interest).
• Marketing, if any — only with your consent, which you can withdraw at any time.

Processors

We use a hosting and database provider, an AI provider that writes listing texts and powers the chat assistant, and an email provider for sign-in and service emails. They process data only on our instructions.

Transfers outside the EU

Data is only transferred outside the EU/EEA with appropriate safeguards, such as the EU Standard Contractual Clauses or an adequacy decision.

Retention

• Accounts and listings: until you delete your account.
• Booking requests: 24 months.
• Contact requests and chat logs: 12 months.
• Calculator logs: anonymous.

Your rights

You have the right to access, rectify and erase your data, to restrict or object to processing, to data portability, and to withdraw consent. Use the contact form to exercise your rights.

You can complain to the Danish Data Protection Agency (Datatilsynet), datatilsynet.dk.

Cookies and storage

We use essential storage only. We use no tracking or advertising cookies.